"Initially I was seeking a system that would provide better control and efficiency of our shipping and receiving which was manual logs. As I looked at the overall system and all modules, I quickly identified the entire system would be beneficial for our department and property.
We ordered the system, held the onsite training with a MS SHIFT representative and implemented it within the hotel. This system provides a greater efficiency to the department and the hotel. It is very intuitive and easy to use once it has been set up. All of the officers that use it are continuously amazed and how much easier and efficient they have become after years of multiple systems and logbooks. A huge morale booster for the officers who take pride in a system that brings professionalism to the department when managing shipments, shift activity log, barring notices, lost and found, keys, visitors, Incident reports, and patrols.
As the Director, it has provided me a system that I can view everything I need from one screen versus multiple platforms. It provides exceptional reports that help in justification for safety and security efforts and the liabilities or concerns that come with this. If you utilize MS SHIFT correctly, it is not only a tool that provides peak performance for your team, but can provide metrics for a proactive stance with trending and metrics. These reports are at your finger tips to help you pinpoint, isolate and direct your efforts.
I also enjoy the welcome screen with handover, contacts and informational sections. We no longer need hard copies of phone list, pass on binders and notes. I receive an alert that is for security only, I save the PDF, upload it and all officers see it when they log in. One less clipboard on the wall. It has helped us to become more sustainable with less printing. The system allows officers in the field to use technology to complete their patrol, incident report and or respond to an activity, and upload information to include photos with one device.
Over the years I have utilized many systems, but found that this truly is an "All in one" package and actually does what they say it will do. Some systems unlike MS SHIFT do not allow you the flexibility to customize it to your organization or facility. We were able eliminate different systems, logs and use MS SHIFT for all that we do. I could go on and on about the system and would highly recommend for any organization."
Bill Glover, Director of Safety and Security, Fairmont Washington, D.C., Georgetown