WHY MS SHIFT
MS SHIFT Solutions were created to connect the space between timeless service standards and powerful technology in the hospitality industry. The goal is to mirror traditional methods of paper documentation into practical digital logs.

Our easy-to- use solutions can be shared amongst different departments creating better channels of communication. MS Shift systems are developed and supported in-house creating a superior customer service experience.

Management teams can generate detailed reports and metrics that help identify opportunities for improvement and increased productivity. Systems are available in enterprise edition to track service across multiple properties and departments.
Security and Loss Prevention Teams identify trending areas of high risk that can lead to increased claims. Reduce incidents and improve productivity.
Concierge Teams benefit from an intuitive system designed to simulate the Concierge workflow. Integrations and unique functionality empower the Concierge to keep up with high expectation guests.
Housekeeping and Front Office Teams can manage and control lost & found items, luggage storage and inventory with our bar-coded tracking systems.
Package and Receiving areas control and track packages throughout the property preventing loss and increasing revenue.
Human Resources Teams control assets, manage employee ID cards and reviews operational reports to help manage claims.
Throughout the years, we have expanded and developed our line of products in response to the voices of our clients. MS Shift now offers a selection of systems that increase efficiency and productivity in many departments of the hotel. We are dedicated to developing and updating our products as well as creating new, innovative systems that serve our clients’ changing needs.

Compare the solutions, service and support of MS Shift and you will agree that there is no better system available than ours.
“We are dedicated to creating innovative systems that serve our clients ever-changing needs.”

LinkedIn  Eddie Chan
Director of IT
MS SHIFT, INC.
We Are:
  • A team of industry professionals with extensive experience in hospitality across leading brands
  • Innovative developers of hospitality technology
  • Leading technology solutions provider for hotels and facilities
We Offer:
  • Custom software systems, available completely translated in several languages
  • Single site systems to enterprise solutions and custom configurations in-between
  • World-class customer service and support
SINCE THE RELEASE OF OUR FIRST SYSTEM, WE HAVE EXPANDED INTERNATIONALLY. AND WE WILL CONTINUE OUR GROWTH AS WE ALWAYS HAVE, BY LISTENING TO OUR CUSTOMERS AND THEIR EVER-CHANGING NEEDS.
Our goal is make sure you have the right balance of technology so you can maximize your productivity.
WHAT OUR CLIENTS SAY ABOUT US
"I have introduced MS SHIFT to two properties and got the same fantastic results… I send out monthly reports to my executive team and corporate team and now they see the work that is being done (blew them away)."

- Wayne Johnstone, Director of Security, Loews Philadelphia Hotel

OUR PEOPLE AND OUR CUSTOMERS HAVE MADE US THE #1 HOSPITALITY SOLUTIONS COMPANY
Since 2005, we have been listening to our customer’s needs, tailoring the most powerful and functional software solutions available. At MS SHIFT, we are committed to providing innovative products with world-class customer service and support. We are proud of the strong relationships that we have built with our customers and for collaborating with them, in order to create custom products that will enhance your operations today.
EXPERTISE
We are a leading technology provider for hotels around the world.
INNOVATION
Our easy-to-use systems can support heavy workload at scale.
SERVICE
We provide outstanding customer service, keeping clients happy since 2005.
CHOICE
Our clients range from individual properties to entire brands.
© 2005-2017 MS Shift Inc. All rights reserved.