MS SHIFT Solutions were created to connect the space between timeless service standards and powerful technology in the hospitality industry.
The goal is to move traditional methods of paper documentation into practical, queryable digital logs in a high-performance database.
Our easy-to- use solutions can be shared amongst different departments creating better
channels of communication. MS Shift systems are developed and supported in-house
creating a superior customer service experience.
Management teams can generate detailed reports and metrics that help identify
opportunities for improvement and increased productivity. Systems are available in
enterprise edition to track service across multiple properties and departments.
Security and Loss Prevention Teams identify trending areas of high risk that can lead to increased claims. Reduce incidents and improve productivity.
Concierge Teams benefit from an intuitive system designed to simulate the Concierge workflow. Integration and unique functionality empower the Concierge to exceed the expectations of even the most demanding guest.
Housekeeping and Front Office Teams can manage and control lost & found items, luggage storage and inventory with our bar-coded tracking systems.
Package and Receiving areas control and track packages throughout the property preventing loss and increasing revenue.
Human Resources Teams control assets, manage employee ID cards and reviews operational reports to help manage claims.
Throughout the years, we have expanded and developed our line of products in
response to the voices of our clients. MS Shift now offers a selection of systems that
increase efficiency and productivity in many departments of the hotel. We are dedicated
to developing and updating our products as well as creating new, innovative systems
that serve our clients’ changing needs.
Compare the solutions, service and support of MS Shift and you will agree that there is
no better system available than ours.