MS Shift - Lost & Found

Complete Lost & Found Solution
Tailored to Your Business

Products / Lost & Found

MS SHIFT Lost & Found allows you to maintain digital records of items lost on property, create detailed reports, and automatically match lost and found items — ensuring a seamless and organized process.

ForgotMyItem.com enhances the guest experience, enabling guests to easily report lost items from any device, select their preferred shipping method, and complete payment through a secure PayPal link. Staff are instantly notified when items are ready for shipment.

A thoughtfully designed experience that improves operational efficiency while reinforcing guest satisfaction and long-term loyalty.

Secure Payment Processing via PayPal

Secure payment processing through a globally trusted platform ensures guests have complete peace of mind when paying for shipments online.

Benefits

•

All transactions are processed through a secure PayPal portal.

•

MS SHIFT does not store any credit card information.

Transparency & Control

Provide guests with clear payment visibility, including charges, shipping details, and confirmation — ensuring a smooth and trusted transaction experience from start to finish.

Multi-Carrier Shipping Options

Flexible carrier options designed around your operations. Hotels can integrate multiple shipping accounts, giving guests the freedom to select their preferred carrier with ease.

Benefits

•

Seamless integration with multiple carrier accounts.

•

Guests can enter and use their own shipping account details.

•

Option to offer complimentary shipping for VIP and priority guests.

Highlights
Maintain an organized and accurate Lost & Found system.
Clear, detailed, and transparent record keeping.
Save time with automatic matching of lost and found items.
Receive email notifications when items are found.
Manage stored and unclaimed items with ease.
Ship and track items to guests through the Packages System.
Attach images of valuable found items.
Log, search, and return items on the go with the MS Mobile App.

Take Control of Your Process. Your Accounts. Your Guests.

“

"The Lost and Found feature is excellent, I work in a very large beach resort where guests leave their stuff all over the property, and this tool has helped us organize the lost and found in our hotel, efficiently."

- Mauricio Ledezma, Director of Security, The Westin Golf Resort & Spa Playa Conchal, Costa Rica

Cloud

Email Us

Careers