Casinos

Security & operations for every floor

One platform for security, surveillance support and guest services — from the gaming floor to the cage. Built for the pace and scale of a 24/7 property.

MS SHIFT security and operations on a casino floor
Trusted on the floor Casinos & gaming Resorts & properties Surveillance & security teams
Built for the property

Everything your security & operations teams need, in one place

Incident reporting on a casino floor
Incident Reporting

Capture incidents with evidence that holds up

Document guests disputes, medical events, security calls and safety findings with structured reports, attached media and a defensible audit trail — ready for property management and authorities when you need it.

  • File reports from anywhereStructured incident reports, even offline.
  • Attach evidencePhotos, video clips and witness statements.
  • Route to the right teamsSecurity, medical and property management.
  • Compliance-ready exportsA full audit trail whenever you need it.
Stronger reports. Stronger protection.
Casino staff returning a lost wallet to a guest
Lost & Found

Reunite guests with what they’ve lost

Log found property in seconds, match it to claims across the whole property, and return belongings quickly — even after guests have left.

  • Log finds in secondsCapture item, location and finder on the spot.
  • Photograph and storeCatalogue by location with images attached.
  • Match claims automaticallySurface likely matches against reports.
  • Return after they leaveCoordinate handoff once they’re home.
Less lost. More found.
Casino security officer scanning a patrol checkpoint
Security Patrol

Prove every floor was walked and watched

Schedule patrol routes across pits and zones and restricted areas, scan checkpoints as officers move, and capture findings in real time — so you can show every round was completed.

  • Build patrol routesSet checkpoints across pits and zones and restricted areas.
  • Scan as you goAn NFC or QR tag confirms each point, time-stamped.
  • Flag findings on the spotLog hazards and incidents mid-round.
  • Prove completionA verifiable record of every patrol, every shift.
Patrols you can prove.
Visitor management at a casino
Visitor Management

Know exactly who’s on-site

Check in guests, vendors and contractors at every entrance, print badges on the spot, and keep a live record of who’s in the property — from the main entrance to restricted areas.

  • Check in at every entranceLobbies, docks and side entrances.
  • Vendors & contractors tooCredential everyone before they go in.
  • Restrict sensitive areasAccess tied to role and clearance.
  • Live on-site rosterKnow who’s in the property at any moment.
Every visitor accounted for.
Photo ID badging for casino staff
Photo ID & Credentialing

Badges that verify in seconds

Issue photo IDs for staff, contractors and guests, and verify credentials at any checkpoint — so the right people reach the right areas.

  • Issue IDs on the spotStaff, contractor and visitor badges in minutes.
  • Credential everyoneEmployees, vendors and temporary staff alike.
  • Control access by areaPermissions tied to role and zone.
  • Verify at any checkpointConfirm a badge is valid and current instantly.
Verified identities. Controlled areas.
Daily activity log for a casino
Daily Activity

One clear log of everything that happened

Capture every shift’s activity — patrols, incidents, assists and maintenance calls — in a single running log, so the next shift and property management always know what came before.

  • Log activity as it happensEvery event in one running shift record.
  • Seamless shift handoverThe next shift picks up with full context.
  • Find anything fastSearch by date, area, officer or event type.
  • Roll up to reportsDaily and monthly summaries for property management.
Nothing slips between shifts.

Ready to bring MS SHIFT to your casino?

One platform for security, guest services and operations across every floor. Schedule a personalized walkthrough today.

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