At MS SHIFT, Inc. (“MS SHIFT”, “we”, “our”, or “us”), protecting the privacy and security of our customers is one of our highest priorities. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or use our products and services.
Information We Collect
When you browse our website, we generally do not collect personally identifiable information unless you choose to provide it.
We may collect information that you voluntarily submit, including:
- Name
- Company
- Email address
- Phone number
- Job title
- Product inquiries
- Demo requests
- Support requests
- Any information you include in forms or communications with us
We may also automatically collect limited technical information such as:
- Browser type
- Device information
- IP address
- Operating system
- Website usage statistics
- Pages visited
- Referral source
This information helps us improve the performance, reliability, and security of our website.
How We Use Your Information
Information you provide may be used to:
- Respond to inquiries and support requests
- Schedule product demonstrations
- Provide requested services
- Improve our products and website
- Send product updates and important service notifications
- Provide customer support
- Improve website performance and user experience
- Protect against fraud, abuse, or unauthorized access
- Comply with legal obligations
We only process personal information for legitimate business purposes and never use it in ways inconsistent with this Privacy Policy.
Customer Data
MS SHIFT provides software platforms used by organizations to manage security, operations, visitor management, workforce management, facilities, and other business processes.
Customer data stored within the MS SHIFT platform belongs to our customers. We process that information solely on their behalf and in accordance with applicable agreements.
Cookies & Analytics
Our website uses cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Measure website performance
- Understand visitor behavior
- Enhance the user experience
You may disable cookies through your browser settings; however, some features of our website may not function properly.
Communications
If you contact us or request information, we may send communications related to:
- Your inquiry
- Product demonstrations
- Customer support
- Service updates
- Security notifications
- Product announcements (where permitted)
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.
Information Sharing
MS SHIFT does not sell, rent, or trade personal information.
We may share information only with:
- Trusted service providers who assist in operating our business
- Cloud hosting providers
- Technical support providers
- Legal authorities when required by law
- Business partners only when necessary to provide requested services
All service providers are required to protect customer information appropriately.
Data Security
MS SHIFT employs administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
Security measures include:
- Cloud infrastructure with enterprise-grade security
- Encryption of data in transit using TLS
- Role-based access controls
- Secure authentication
- Continuous monitoring
- Regular security updates
- Backup and disaster recovery procedures
- Security auditing and logging
No method of transmission or storage is completely secure; however, we continuously work to maintain strong security practices.
GDPR Compliance
For customers located in the European Economic Area (EEA), United Kingdom, and other applicable jurisdictions, MS SHIFT supports compliance with the General Data Protection Regulation (GDPR).
Where applicable, individuals may have rights to:
- Access personal data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to certain processing activities
- Request data portability
- Withdraw consent where processing is based on consent
Requests may be submitted using the contact information below.
International Data Transfers
Information may be processed and stored in countries where MS SHIFT or its service providers operate. Appropriate safeguards are implemented where required by applicable privacy laws.
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Fulfill contractual obligations
- Meet legal requirements
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
Children’s Privacy
MS SHIFT services are intended for business and organizational use and are not directed toward children under the age of 13 (or the applicable minimum age under local law). We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. MS SHIFT is not responsible for the privacy practices or content of external websites.
SMS Privacy
SMS consent and phone numbers collected for text messaging communications are used solely for the purpose of providing requested notifications and support.
SMS consent is never shared or sold to third parties or affiliates for marketing purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or security practices.
The updated version will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
MS SHIFT, Inc.
Website: https://www.msshift.com
Email: privacy@msshift.com
Support: support@msshift.com
Our Commitment to Security & Privacy
MS SHIFT is built on enterprise cloud infrastructure with security and privacy at its core — GDPR compliant, SOC 2 Type II certified, and protected by encryption, role-based access, continuous monitoring, and secure backup.
