BELL DESK
Patented U.S. Pat. No. 10488892
Bell

With MS Bell, luggage delivery is streamlined and modernized, creating a seamless guest experience and supporting higher service standards.

Barcoded luggage tags enable bell staff to tag and scan luggage upon arrival using the mobile application. Corresponding barcodes placed at storage areas, entry points, and guest rooms ensure each movement is accurately recorded. A built-in safeguard alerts staff if an incorrect barcode is scanned, maintaining accuracy throughout the process.

The system also integrates with your property’s existing assignment logic to determine the next available bell attendant, enabling a customized and efficient dispatch workflow.

Smart Luggage Tracking System

Misplaced luggage can impact productivity, increase operational costs, and affect guest satisfaction. With MS Bell, luggage is efficiently tracked throughout the property, reducing loss, improving retrieval times, and streamlining both check-in and check-out experiences.
BELL MOBILE PLATFORM
Bell Kiosk

Bell Kiosk

The MS SHIFT Bell Kiosk introduces self-service technology that enhances efficiency, reduces wait times, and delivers a more seamless guest experience.
 Access real-time luggage flow and location tracking.
 Customize barcoded luggage tags to reflect your brand.
 Easily scan tag information into MS Bell via the mobile application.
 Efficiently locate luggage using barcoded claim tickets.
 Record details such as handling instructions and delivery notes.
 Capture photos of luggage to support accurate record keeping.
Bell

Guest Experience

Misplaced luggage can impact productivity, increase operational costs, and affect guest satisfaction. With MS Bell, luggage is efficiently tracked throughout the property, reducing loss and minimizing retrieval time. This allows staff to focus on delivering a seamless and positive guest experience.

Scenario: A guest’s luggage is placed in the wrong vehicle.
Solution: Bell staff scan each bag and assign it to the correct guest. If an incorrect item is scanned, MS Bell instantly alerts the staff, ensuring accuracy at every step.

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