BELL DESK
Patented U.S. Pat. No. 10488892
With MS Bell, luggage delivery is streamlined and modernized, creating a seamless guest experience and supporting higher service standards.
Barcoded luggage tags enable bell staff to tag and scan luggage upon arrival using the mobile application. Corresponding barcodes placed at storage areas, entry points, and guest rooms ensure each movement is accurately recorded. A built-in safeguard alerts staff if an incorrect barcode is scanned, maintaining accuracy throughout the process.
The system also integrates with your property’s existing assignment logic to determine the next available bell attendant, enabling a customized and efficient dispatch workflow.
Smart Luggage Tracking System
Misplaced luggage can impact productivity, increase operational costs, and affect guest satisfaction. With MS Bell, luggage is efficiently tracked throughout the property, reducing loss, improving retrieval times, and streamlining both check-in and check-out experiences.
BELL MOBILE PLATFORM
Access real-time luggage flow and location tracking.
Customize barcoded luggage tags to reflect your brand.
Easily scan tag information into MS Bell via the mobile application.
Customize barcoded luggage tags to reflect your brand.
Easily scan tag information into MS Bell via the mobile application.
Efficiently locate luggage using barcoded claim tickets.
Record details such as handling instructions and delivery notes.
Capture photos of luggage to support accurate record keeping.
Record details such as handling instructions and delivery notes.
Capture photos of luggage to support accurate record keeping.
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